Privacy Policy

At 13 Star Taxi Cabs, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website or services.

1. Information We Collect

We may collect the following information when you use our website or book a service:

• Full Name
• Email Address
• Phone Number
• Pickup and Drop-off Locations
• Booking Information
• Payment Information
• IP Address and Device Information

2. How We Use Your Information

We use your information to:

• Process and manage bookings
• Provide transportation services
• Communicate booking confirmations and updates
• Improve our website and customer experience
• Respond to customer inquiries
• Comply with legal obligations

3. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience, analyse website traffic, and improve website performance.

4. Data Protection

We implement appropriate security measures to protect personal information against unauthorised access, disclosure, alteration, or destruction.

5. Sharing of Information

We do not sell, rent, or trade personal information to third parties. Information may only be shared with trusted service providers when necessary to deliver our services.

6. Payment Security

Any online payments are processed through secure payment providers. We do not store complete payment card details on our servers.

7. Retention of Information

We retain personal information only for as long as necessary to fulfil booking requirements, legal obligations, and business purposes.

8. Your Rights

You may request access to, correction of, or deletion of your personal information, subject to applicable legal requirements.

• Request access to your data
• Request correction of inaccurate information
• Request deletion of personal data where applicable
• Withdraw consent for marketing communications

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

10. Children's Privacy

Our services are not intended for individuals under the age of 18 without parental or guardian supervision.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

12. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us through our website contact form.